Nicholas Reaks
Operations Director
TeleWare Group Plc
Nick Reaks is responsible for Operations for TeleWare’s enterprise and hosted services lines of business and has overall responsibility for the on-time delivery of products against the company roadmap.
He works closely with Development Director, Paul Millar, and Customer Services Director, Jill Hopkins, to ensure that the products specified accommodate market requirements and are brought to market in a timely manner with all necessary support and operations processes in place.
Reaks joined TeleWare in 2006 as Director of TeleWare’s Hosted Services operations and successfully led the hosted services team in their drive to mature and consolidate the hosted services intelligent eXchange (iX) platform, culminating in the new platform release in June 2007.
Nick is a highly experienced manager with a comprehensive career spanning the past 22 years. He has held the posts of Finance Director, Sales Director and Chief Executive. Latterly, he held the position of General Manager for Efax Limited. As General Manager of Efax, he increased the company’s turnover by 300% in only two years. In 2004, he led the sale of the company to j2 Global Communications. Nick then took up the positions of European Administration and Finance Director for j2 Global Operations (Europe) as well as General Manager for j2’s UK operations.
Nick is a key member of the TeleWare Senior Management team. Married with one child and living in Harrogate, Nick is interested in Computers, Reading, Culture and Sports.
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